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 Post subject: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 16, 2012 3:19 pm 
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Center Bowl
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Joined: Thu Mar 19, 2009 12:08 pm
Posts: 177
Location: Mammoth Lakes
We were on the Mountain yesterday and tried to use our free $50.00 to buy lunch at the Mill.
I can't afford to eat on the Mountain I though this would be a great opportunity to do so.
The lady at check out said sorry you don't have any money on your pass. I would have just left the food there but the kids were already out the door with their stuff. So I ended up paying for it my self. I would like to thank the Mountain for screwing me out of $50.00.
Any one else get screwed when they tried to use their $50.00.

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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 16, 2012 3:31 pm 
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Stump Alley
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Joined: Wed Oct 06, 2010 10:02 am
Posts: 75
Did you call customer service and ask what was up? 1800 Mammoth probably has the answers your are searching for.

Reply back here if they leave you high and dry, or hook you up, either way.


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 16, 2012 3:35 pm 
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Center Bowl
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Location: Mammoth Lakes
I went up to the ticket counter and talked to the lady there. All she said was that they were having problems and she was sorry. She then put the money on my pass. I am still out $50.00.

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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Thu Apr 19, 2012 2:31 pm 
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Dave's Run
Dave's Run

Joined: Thu Oct 30, 2008 1:33 pm
Posts: 1866
I hope you kept the receipt from the Mill. If you did, I would send a copy to them with an explanation and I'd make sure they made it right. Unless you're going to be back by September 30th.


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Fri Apr 20, 2012 8:31 am 
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Center Bowl
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Joined: Thu Mar 19, 2009 12:08 pm
Posts: 177
Location: Mammoth Lakes
I live here, that is one of the reasons I can't afford to eat on the mountain.
I will have plenty of time to use up my pass cash by Sept. 30th

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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 23, 2012 4:07 pm 
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Dragon's Back
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Joined: Wed Oct 29, 2008 8:57 pm
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Location: Mammoth Lakes
Bluebird wrote:
I will have plenty of time to use up my pass cash by Sept. 30th


So then you are not out $50...


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 23, 2012 4:24 pm 
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Cornice Bowl
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Joined: Fri Oct 31, 2008 2:23 pm
Posts: 589
Location: Bonsall, N. San Diego County, CA
You are if you had to spend $50 that you didn't intend to.


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 23, 2012 5:07 pm 
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Dragon's Back
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Location: Mammoth Lakes
but now you more or less get it back to spend on whatever you want.


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 23, 2012 5:36 pm 
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Cornice Bowl
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Joined: Wed Oct 29, 2008 9:20 pm
Posts: 872
Comprehension Fail ..
They wanted to spend the $50. for food at the mountain, a special treat. They ended up having to spend their own money. Now they get to spend the inflated Mammoth dollars to get stuff they probably wouldn't get otherwise...

The mountain screwed it up - they should make it right by refunding the 50 in cash or at least make it permanent pass cash..


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 23, 2012 6:08 pm 
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Dragon's Back
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Location: Mammoth Lakes
i get it, just trying to look at it in a positive light is all.


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 23, 2012 6:35 pm 
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Dragon's Back
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Joined: Thu Oct 30, 2008 6:38 am
Posts: 5982
Location: 11053
That is a MAJOR fail... just refund the $50. That's Business 101

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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Mon Apr 23, 2012 10:43 pm 
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Climax
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Joined: Thu Oct 30, 2008 6:56 pm
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Location: Gateway to the Ghetto ~ Mammoth Lakes
Damn. Thats not right. Maybe U should have got a receipt and made them buy it back from you.

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I've never taken a last run : UW


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Tue Apr 24, 2012 7:57 am 
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Dragon's Back
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Joined: Tue Nov 04, 2008 7:05 am
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Location: Swansea, Owen's Lake Yacht Club
snowboard247 wrote:
i get it, just trying to look at it in a positive light is all.


I suggest rose colored glasses :lol:


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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Tue Apr 24, 2012 9:36 am 
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Center Bowl
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Joined: Thu Oct 30, 2008 3:57 pm
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Location: Mammoth Lakes, CA
FYI - I reached out to Bluebird to get this taken care of. It's a quick simple fix.

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 Post subject: Re: $50.00 free pass cash. Fail!
PostPosted: Thu Apr 26, 2012 9:18 am 
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Sesame street
Sesame street

Joined: Fri Aug 27, 2010 2:54 pm
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Is there a list of which businesses off the hill that take passcash?


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